Privacy Policy

This Privacy Policy explains what information Veil & Vibe ("we," "us," "our") collects when you visit veilandvibe.com or make a purchase, and how we use it.

1. Information we collect

• Purchase information: when you buy a template, our payment processor (Stripe) collects your email address, billing details, and payment information to process your order. We do not see or store your full card details — that's handled entirely by Stripe.
• Contact form and review submissions: if you contact us or submit a review, we collect the name, email address, and message you provide.
• Site analytics and advertising: we use the Meta Pixel to understand how visitors use our site and to measure the performance of our ads. This may involve cookies and similar technologies that collect information such as pages viewed and actions taken on our site.

2. How we use your information

• To deliver your purchased digital files and order confirmation email
• To respond to questions, support requests, and review submissions
• To calculate and remit applicable sales tax (GST/HST and similar)
• To measure and improve our advertising and site performance

We do not sell your personal information.

3. Who we share information with

We share information only with the service providers that help us run our store:

• Stripe — payment processing and tax calculation
• Resend — sending order confirmation and download emails
• Meta (Facebook/Instagram) — advertising and conversion tracking via the Meta Pixel
• Vercel — website hosting

Each of these providers has its own privacy policy governing how they handle data.

4. Data retention

We retain order and communication records as long as needed for accounting, tax, and customer support purposes, and as required by law.

5. Your choices

You can control cookies and ad tracking through your browser and device settings. You may also contact us to ask what information we hold about you or to request its deletion, subject to our legal recordkeeping obligations.

6. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

7. Contact

Questions about this policy? Email us at veilandvibe@gmail.com.

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